Welcome to our NEW support portal! We are now SonicWall, with a dedicated support site. Learn more.

SonicWALL Hosted Email Security - Knowledge Base

Filter Your Results
Search All Products

Self Service Tools
Knowledge Base
My SonicWall
Product Support
Professional Services
Software Downloads
Technical Documentation
Training and Certification
Video Tutorials
Featured Content
MySonicWALL
Support Offerings
Report a vulnerability
All Product Lifecycle Tables
Contact Support
Contact Support

Search Knowledge Base by keyword

(Choose different product)



Sort By Last Updated
Displaying 1-8 of 8
Email Security: SonicWall Hosted Email Security FAQ (SW10407)

This FAQ covers Email Security: SonicWall Hosted Email Security. Product Questions: Answers: 1. What is SonicWall® Hosted Email Security? SonicWall® Hosted Email Security enterprises superior cloud-based protection ...

Product(s): SonicWALL Email Security, SonicWALL Hosted Email Security
Last Updated On: 4/21/2017
(2 Ratings) 30239 views
SMTP AUTH fails with '550 5.7.1 Client does not have permissions to send as this sender' (190079)

In some cases where SMTP AUTH commands are sent to the downstream mail server, Email Security will fail if configured to use MTA mode and the recipient mailserver (Exchange) is not utilizing the option “Manage Send as permission” for the mailbox in question. ...

Product(s): SonicWALL Email Security, SonicWALL Hosted Email Security
Last Updated On: 3/28/2017
(0 Ratings) 4243 views
Emails sent from Hosted Email Security going to Office 365 recipients are being delayed (227637)

SonicWall recently changed an outbound IP address on the Hosted Email Security (HES) product. The change was transparent to end users. However, customers using HES who sent emails to recipients using Office 365 noticed that the emails were being delayed. ...

Product(s): SonicWALL Hosted Email Security
Last Updated On: 3/25/2017
(3 Ratings) 89 views
How to set up your MX record after you activated Email Security Hosted Solution (SW9670)

How to set up your MX record after you activated Email Security Hosted Solution. Feature/Application: Setting up your MX Record for Email Security Hosted Solution After activating your Hosted Email Security service, you may ...

Product(s): SonicWALL Email Security, SonicWALL Hosted Email Security
Last Updated On: 3/2/2017
(0 Ratings) 8987 views
Email Security: How to troubleshoot NDR's. (SW7683)

Email Security: How to troubleshoot NDR's. Question: I do not receive NDR's, How can I see what a message was rejected? Troubleshooting: In Email Security go to the System > Advanced Page and download the MTA hourly log for the time the original message was sent. ...

Product(s): SonicWALL Email Security, SonicWALL Hosted Email Security
Last Updated On: 2/6/2017
(0 Ratings) 13883 views
What is Snowshoe Spam? (SW12368)

What is Snowshoe Spam? What is Snowshoe spamming? Snowshoe spamming is so named because the spammers distribute its email from various IP addresses with rotating domains in order to avoid detection and getting blacklisted. ...

Product(s): SonicWALL Email Security, SonicWALL Hosted Email Security
Last Updated On: 2/1/2017
(1 Ratings) 5825 views
How to block emails from specific country using policy filter (SW11563)

Email Security: How to block emails from specific country using policy filter Feature/Application: Policy & Compliance feature is powerful module of Email Security solution. Policy part is related to: Filters and Policy Groups, but ...

Product(s): SonicWALL Email Security, SonicWALL Hosted Email Security
Last Updated On: 2/1/2017
(2 Ratings) 7058 views
How do I create a MySonicWall.com account? (215147)

A MySonicWall account is required for product registration, licensing, and firmware downloads. You must register your SonicWall security appliance on www.MySonicWall.com to enable full functionality. Here's how to register ...

Product(s): SonicWALL SuperMassive 9000 Series, SonicWALL SuperMassive E10000 Series...
Last Updated On: 11/28/2016
(3 Ratings) 12217 views